A functional CRM consultant plays a key role on all IT projects as he brings a great source of knowledge and experience while coordinating the needs of the implementation.
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At Ink Consulting, we are looking for individuals with a strong sense of purpose and ownership. We have found meaning in what we do and want to give you the tools to do the same. We want to provide you, provide each other, with an environment to learn, create and grow together with Ink Consulting. Check out our TALKS programme to know how we want to help you achieve this.
For this role in particular, we are looking for someone who is able to connect the dots between technology and the business needs presented by the client. You need to be able to structure your thoughts and present a clear plan of how your part of the project should be managed while keeping in mind the project as a whole. Since we work following the agile methodology you need to be very proactive and able to quickly adjust to a changing situation. For this role, you may be the representative of Ink Consulting at the client, which means you are also autonomous in the way you work and are not afraid to ask for help if needed.
As a Functional CRM Consultant, you guide the client through a CRM transformation project by designing and implementing CRM strategies and tools. You interact with employees at all levels of the client organisation to define the best possible approach to the challenges they are experiencing. You collaborate closely with the team (Ink Consulting or others) to manage the project and keep track of deliverables. An important part of the position consists in staying up-to-date with the technology in order to bring these new findings on the project, increasing the quality of the end-delivery.