You've made the choice to go for Salesforce, weighted the pros and cons and decided to take the jump into the future of the fourth industrial revolution. However, before you can fully take that jump one last question needs to be answered: who will help you make it? The answer to this question is important as the risk of failure is high and the costs of implementation even higher.
We wish to help you in this implementation by guiding you in its preparation phase, bringing our Salesforce expertise on project and continuing your success after Go-Live. Our consultants will help answer your questions and guide you through the technology.
If you need guidance with these questions, we can help you!
We have built expertise throughout full life-cycle implementations and have learned that there are several keys to its success and it all comes down to people:
Having an active sponsor that knows your company and the objectives of the implementation is critical to keeping it on track and maintaining the contact with the management.
Keeping the end-user in mind when designing the solution and involving them regularly brings a higher quality to the implementation and a better user-adoption
Scheduling enough time for the training and on-boarding period is crucial for a smooth post-go-live. This investment - often underestimated - helps reduce the amount of bugs and enables enhancements to ensure the solution is tailored to your needs.
Taking some time after the go-live to prepare the next phase based on the lessons-learned and the vision of the company is important. The reflex might be to jump from phases to phases but the danger would then be to lose track of why Salesforce was implemented in the first place.
We use the Agile approach with a pinch of waterfall depending on the context of your own organisation. This ensures flexibility but also guarantees consistency.